Errata for Foundations for Designing User-Centered Systems Ritter, Baxter, & Churchill (2014), Springer. last edited 11 mar 2024 p. xiii Simon Robbie's affiliation should have been (Apple), not (Apple, CMU) p. x, we provide an extensive theoretical information -> we provide extensive theoretical information p. 4 Bullet item 4 should read: Understanding what options people actually have and/or perceive they have available to them, understanding the constraints they are under, and assessing the resources they have available to them. p.5. "Sixty out of 70" should be indented. Implications of subbitizing, should note that Card notes that it implies that objects should thus be grouped into 4 objects or in a pinch, 5. p. 10. Users can to be -> Users can be p. 11. Webbly -> Weebly p. 15 issues can be identified by studying a small numbers of users -> issues can be identified by studying a small number of users idea of fitting the user to the system less unacceptable. -> idea of fitting the user to the system less acceptable. p. 23 well documented -> well-documented p. 27 Footnote 3 is an unnecessary duplicate of footnote 3 on p. 28. p. 33 line 6, section 2.1 expitly -> explicitly p. 33 last line, of now familiar) WIMP -> of now familiar WIMP p. 61, "foor' in the figure should be 'floor'. Revised figure is available in teaching resources. p. 65, Figure 3-6, the letters 'a' and 's' should be swapped. (The numbers are correct as placed.) A revised figure is available to instructors. p. 74 below advantage 6, there are now -> they are now p. 91 It would be equally possible to capture the user's attention by make an item on the display screen move, or make it flash or blink, -> It would be equally possible to capture the user's attention by making an item on the display screen move, or making it flash or blink, p. 125. Von Restorff -> von Restorff [but also often used as Von] p. 132. Von Restorff -> von Restorff [but also often used as Von] p. 141, has to done -> has to be done p. 150. (Delaneyet al. 1998) -> (Delaney et al. 1998) p. 190, Program B: there is a 1/3 chance to save $600,000 will be saved -> there is a 1/3 chance that $600,000 will be saved The most common answers are given in Exercise 6.2. -> The most common answers are given in Exercise 6.4. p. 192, If they choices are likely to be consistent -> If their choices are likely to be consistent p. 201, and this maintain common ground between the user and the computer -> and how to maintain common ground between the user and the computer. P. 204, the phrase "Consider saving some examples as they come up" is a note to the authors and should be ignored, or done as an excise. p. 207, A good rule of is -> A good rule of thumb is p. 211, in estheticsor in -> in esthetics or in p. 217, needs to created -> needs to be created p. 221, "Communications of the ACM 30" should be in italics. p. 221, "Garvey, ..... & Meeker., D. T." has an extra period after Meeker p. 231, cognitivedissonance -> cognitive dissonance p. 235, These includes -> These include p. 265, work is on going -> work is ongoing p. 298, 'carton' -> 'cartoon' p. 311, Table 11-5. 6. Insert it in front of 2nd clause. K M K[l] K[ESC] -> 6. Insert it in front of 2nd clause. K[mouse down] M K[l] K[ESC] Texecute = [23 tK + 4 tP + 5 tH ] + 7 tM -> Texecute = [21 tK + 4 tP + 5 tH ] + 7 tM = 22 (0.15) + 4 (1.1) + 5 (0.4)] + 7(1.35) -> = 21 (0.15) + 4 (1.1) + 5 (0.4)] + 7(1.35) = 19.15 s -> = 19.00 s p. 312. The reference to Ritter et al. 2002 should be to Ritter et al. 2005 p. 333. The reference to Ritter, Freed, and Haskett (2002) should be to: Ritter, F. E., Freed, A. R., & Haskett, O. L. (2005). User information needs: The case of university department web sites. ACM interactions, 12(5), 19-27. http://acs.ist.psu.edu/papers/ritterFH05.pdf. p. 346, operatorsasked -> operators asked p. 347, behavior.In critical systems -> behavior. In critical systems p. 360 well documented -> well-documented p. 385 touch) -> touch p. 386 lightinglevels -> lighting levels memoryand -> memory and p. 391 Explicit declarative models -> Explicit descriptive models p. 395 but will forget some -> but will forget some. p. 406 learningto use -> learning to use p. 424 range of stimuli.Used with respect -> range of stimuli. Used with respect p. 425 reliability.When referring to systems -> reliability. When referring to systems p. 428, von Restorff effect -> Von Restorff effect [capitalize when start of sentence] p. 429, Activity Theory should be 45, 327 (not 45, 326) p. 442, Von Restorff effect [is correct, capitalise when start of sentence] Glossary Activity Theory is not in the glossary, and should be: A way of analysing situations that focuses on the participants, their social relations, and their tools, rather than time or output. Dunbar's number is not in the glossary, and should be: The maximal size of a social network (of close associates) that people can maintain given their cognitive limitations. Some estimates put it around 160 connections. Index, please add these entries: Activity Theory 45, 327 (not 326) Dunning-Kruger effect 194-196 Fitts law, also 66-70 Fit the job to the man/Fit the man to the job (FJM/FMJ), 36 Levels of processing 132 Hermann grid, 93 ill-defined problems 181-183 Maslow hierarchy, 113-117 Motivation, 112-113 Satisficing, also 397 Serifs 206, 209 [not 210]